Romantic Floating Candles 10 pcs Set

(14 reviews)
US $8.99
(%)
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  • Item Type: Candles
  • Material: Paraffin 
  • Size: 3.8 x 1.5 cm / 1.50 x 0.59 inch

Package Includes:

  • 10 pcs x Candles

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of casanova store (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://casanova-store.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Write a Review
Verified Buyer
V***v
19 May 2019 14:51

Candles are smaller in size than it seems in the picture.

Verified Buyer
Customer
17 May 2019 07:06

Mega sweet. Rapidly wypalaja, but is because they are small. Very I podobają. Recommend! Very fast otrzymałam.

Verified Buyer
I***a
10 May 2019 01:42

The store should better pack the goods. One candle broke and the others are now in crumbs.

Verified Buyer
Customer
8 May 2019 13:26

very pleased

Verified Buyer
G***v
8 May 2019 06:05

Small, well long burn and swim.

Verified Buyer
M***l
8 May 2019 02:11

very good product

Verified Buyer
N***v
18 Apr 2019 06:57

Very, very good order...

Verified Buyer
A***l
14 Apr 2019 10:58

As said a product fast shipping thanks

Verified Buyer
S***S
25 Mar 2019 07:07

Received very quickly, the candles float, perfect!

Verified Buyer
V***e
21 Mar 2019 00:47

verry small

Verified Buyer
J***k
6 Feb 2019 09:00

Excellent, thank you

Verified Buyer
S***o
29 Jan 2019 05:36

Delivery almost 2 months to m.o.

Verified Buyer
M***a
28 Jan 2019 23:25

Expectations are met! The size is good, the candles are perfectly held on the water, the flame light beautifully shines through the wax part of the candle

Verified Buyer
N***v
7 Jan 2019 02:54

didn't got the item. lost in the way... but really good store and great communication. in a few days gave me my money back. thank you for it.

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